Shipping / Delivery
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|
COUNTRY NAME |
CURRENCY | TRANSIT TIME (BUSINESS DAYS AFTER ORDER SHIPS) |
Free Shipping Over | Standard Shipping Fee | DUTY & SALES TAX |
|---|---|---|---|---|---|
| United States | USD($) | 1-6 days | 95 | 10 | Partially included |
| Australia | AUD($) | 2-4 days | 170 | 20 | Included |
| Bahrain | BHD(BHD) | 2-4 days | 55 | 8 | Included |
| Belgium | EUR(€) | 2-4 days | 125 | 15 | Included |
| Canada | CAD($) | 2-3 days | 130 | 15 | Partially included |
| China (Mainland) | CNY(¥) | 1-3 days | 850 | 80 | Hidden Forced DDP |
| Denmark | DKK(kr) | 3-4 days | 980 | 105 | Included |
| Finland | EUR(€) | 2-4 days | 130 | 15 | Included |
| France | EUR(€) | 2-4 days | 115 | 15 | Included |
| Germany | EUR(€) | 2-4 days | 130 | 15 | Included |
| Hong Kong | HKD($) | 1-3 days | 700 | 80 | Included |
| India | INR(₹) | 2-4 days | 9,800 | 800 | Included |
| Indonesia | IDR(Rp) | 2-4 days | 1,585,720 | 158,572 | Not Included |
| Ireland (Republic of) | EUR(€) | 2-4 days | 120 | 15 | Included |
| Israel | ILS(ILS) | 2-5 days | 460 | 70 | Included |
| Italy | EUR(€) | 2-4 days | 130 | 15 | Included |
| Kuwait | KWD(KWD) | 3-4 days | 45 | 6 | Included |
| Macau | MOP($) | 2-3 days | 700 | 80 | Included |
| Malaysia | MYR(RM) | 2-3 days | 405 | 40 | Included |
| Mexico | MXN(Mex$) | 3-4days | 2,100 | 350 | Not Included |
| Netherlands | EUR(€) | 2-4 days | 115 | 15 | Included |
| New Zealand | NZD($) | 2-4 days | 230 | 25 | Included |
| Norway | NOK(kr) | 2-4 days | 1,300 | 150 | Included |
| Oman | OMR(OMR) | 2-4 days | 55 | 8 | Included |
| Philippines | PHP(Php) | 2-3 days | 7,350 | 700 | Included |
| Qatar | QAR(QAR) | 2-4 days | 510 | 60 | Included |
| Saudi Arabia | SAR(SAR) | 2-4 days | 510 | 60 | Included |
| Singapore | SGD($) | 1-3 days | 120 | 15 | Included |
| South Africa | ZAR(R) | 3-6 days | 2,300 | 260 | Included |
| Spain | EUR(€) | 2-4 days | 130 | 15 | Included |
| Sweden | SEK(kr) | 2-4 days | 1,360 | 155 | Included |
| Thailand | THB(฿) | 1-3 days | 3,050 | 310 | Not Included |
| United Arab Emirates | AED(AED) | 2-4 days | 550 | 60 | Included |
| United Kingdom | GBP(£) | 2-4 days | 92 | 13 | Included |
| Rest of EU | EUR(€) | 2-6 days | 130 | 15 | Included |
| Rest of World | USD($) | 1-21 days | 120 | 15 | Not Included |
| Japan(domestic) | JPY | 1-2 days | 15,000 | 390 | Included |
*The shipping table was updated as of April 30, 2026 (JST).
Delivery Eligibility
Korea and Taiwan are not eligible for delivery.
Transit Time
Transit time in the above table is an estimate and does not include weekends or Japanese national holidays.
Actual delivery time may differ depending on your country, customs clearance, and traffic conditions.
Duties & Taxes
Depending on your country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties and taxes upon delivery. The shipping carrier may not release the package until all duties and taxes are paid.
Countries where delivery is available
Countries besides in the above table are below.
Asia, Pacific Islands, Oceania
Bangladesh, Bhutan, Brunei, Cambodia, Fiji, Laos, New Caledonia, Papua New Guinea, Solomon Islands, Kiribati, Cook Islands, Samoa, Tuvalu, Nauru, Niue, Vanuatu, Vietnam, Timor-Leste
North America, Europe
Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Portugal, Romania, San Marino, Slovakia, Slovenia, Vatican City
South America, Middle East, Africa, Other areas
Algeria, Albania, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Barbados, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Burundi, Cabo Verde, Cameroon, Cayman Islands, Chad, Chile, Colombia, Comoros, Costa Rica, Côte d'Ivoire (Ivory Coast), Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, French Guiana, French Polynesia, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Honduras, Iceland, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, La Réunion, Lesotho, Liberia, Madagascar, Malawi, Maldives, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nepal, Nicaragua, Nigeria, Panama, Paraguay, Republic of the Congo (Brazzaville), Rwanda, Saint Helena, Saint Lucia, Saint Vincent and the Grenadines, São Tomé and Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, South Sudan, Sri Lanka, Suriname, Tanzania, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Uruguay, Uzbekistan, Zambia
Shipping Provider
International Shipping : DHL EXPRESS
Japan (Domestic Shipping) : Sagawa Express or Japan Post
*All orders are shipped from Japan.
The number of days required for delivery depends on the situation of the country and customs.
*Our delivery service from Japan is unavailable on weekends, national holidays, and long holidays. Orders or inquiries received outside of business hours will be processed on the next business day.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
Large orders of the same product may be cancelled without any warning if the purchase is found to be for the purpose of profiting from unauthorized resales.
Packaging Materials
Packaging materials are automatically selected based on the quantity and contents of your order. Your order will be shipped in either a DHL-provided envelope or box, or in a plain box. If you purchase a bra and it is shipped in an envelope, the shape of the item may be noticeable through the packaging.
*Please note that we are unable to accept requests for specific packaging materials.
Adding/including items in shipment after ordering
We are unable to add items after you order or combine multiple orders for shipment. If you would like to add items or include them in a shipment, please cancel your previous order and then contact us by email to order again.
In the event that the product is not delivered as a result of an incorrect delivery address:
Your order will be deemed to have been fulfilled once our company ships the package to "the address you have entered." A "shipping charge for both sending and returning" will be billed in the following situations.
・If you did not accept the package at the delivery address
・If the address you have entered is incorrect
・If the package is returned to our company because it could not be accepted for reasons other than those stated above
Changes to the delivery address will not be allowed after the package has been shipped.
Please check that your address is correct when placing your order.