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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, account information, and payment details. When you browse our store, we also automatically receive non-personally identifiable browsing information, such as your computer’s internet protocol (IP) address, domain type, browser version, and service providers, in order to provide us with information that helps us learn about your browser and operating system. More technical information, such as page view statistics, mobile screen size, and hardware cookie compatibility, will allow us to optimize and continue to provide you with the highest quality service possible.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We will send you a subscription confirmation email upon your registration to our marketing email list. After registering, you may visit our website to provide additional information such as gender and birthday, in order to customize the information in our marketing emails. Also, if you click on the links to our website in our marketing emails, it will allow us to identify you and tailor our message, promotional content, and recommended items to your preference. You will be able to choose the frequency of these emails, and you may also choose to unsubscribe.

In the event that you wish to stop receive marketing emails from our product brands, go to the email address and phone number section in My Accounts, choose “Do Not Email/Unsubscribe” for each of the brands from the drop down menu, and click Submit. You can also stop receiving marketing emails by clicking the link in the footer of each email. Please submit your email address from the unsubscribe page to complete the process.

We will not sell or give the rights to use your email address for marketing purposes to external third parties. We may continue to send you order confirmation and other necessary emails crucial to our service, even if you unsubscribe from our email marketing list.

Contact Forms

If you submit a contact form to us, we will collect your name, email address, and the message content in order to address your comments, questions, and concerns.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:

Sockkobe Co., Ltd.
Kobe Fashion Mart 5F, 6-9 Koyocho-Naka,
Higashinada-Ku, Kobe City, Hyogo,658-0032 JAPAN






All information collected via our website and other communications with you will be sent to servers in the United States and Japan. Your information will be stored and handled in both the United States and Japan. Also, our service contractors may also receive, store, and handle your personal information if necessary. We, along with our service contractors, may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Sharing information with our affiliate companies

We may disclose your information (included but not limited to your personal information) to Sockkobe, co.,ltd. a Japanese corporation. Sockkobe and affiliated companies may use the information that you provide to personalize communication messages and websites for marketing purposes.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement(


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Your choices when third-party websites display our advertisements.

We work with third-party advertisement agencies that display online advertisements, such as banner ads, on third-party websites. These third-party companies may use technologies such as cookies and pixel tags to collect information on how you interact with our app, our website, and other websites with the goal of providing you with relevant advertisement. These advertisement agencies may use or share the information they collected to display our ad to you on search engines and other websites within their online advertising network. We accept information from third-parties in order to gauge the effectiveness of our advertisements. To opt out of these services, please click on the appropriate icon displayed on the advertisement. We may use more than two third-party companies for our advertising efforts. In these cases, you must opt out from each of these companies individually.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We also restrict the number of employees with access privileges to the database that stores your personal information. On our website, we accept orders from browsers that use Transport Layer Security (TLS) v1.1 and v1.2. Our website is compatible with Microsoft Internet Explorer 11.0 and newer, Apple OS X 10.9 and newer, and Apple iOS 5 and newer. We recommend that you download and install the latest version of Google Chrome or Mozilla Firefox for the best user experience.



Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If you are under 18 years of age, please do not enter any personal information on our website or our app.



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website, and will apply to all information collected henceforth. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at


Sockkobe Co,.Ltd.

[Re: Privacy Compliance Officer]

Kobe Fashion Mart 5F, 6-9 Koyocho-Naka,
Higashinada-Ku, Kobe City, Hyogo,658-0032 JAPAN